FREQUENTLY ASKED QUESTIONS

1. What is a virtual assistant (VA)?

A virtual assistant is a remote professional who provides administrative, creative, or technical support to businesses and entrepreneurs. VAs handle tasks like email management, scheduling, social media, customer service, and more.

2. How can your virtual assistant agency help me?

Our agency provides skilled virtual assistants to help with administrative tasks, customer support, marketing, bookkeeping, data entry, and more. This allows you to focus on growing your business while we handle the day-to-day operations.

3. What types of tasks can your virtual assistants handle?

Our VAs specialize in:

• Customer Support

• Bookkeeping

• Technical Support

• Data Entry & Research

• Administration

• Marketing & Social Media

4. How do I get started?

Simply contact us through our website, fill out our form on the Contact Us page, and let us know what type of assistance you need. We'll match you with a qualified VA based on your requirements.

5. How do you match a VA to my business?

We assess your needs, industry, and preferred working style, then match you with a VA who has the skills and experience best suited to your business.

6. What are your pricing plans?

We offer $5-10 per hour or project-based work. Contact us for a more detailed pricing that fits your business needs.

7. Are your virtual assistants trained and experienced?

Yes! Our VAs go through a rigorous selection process and training to ensure they meet industry standards. They have expertise in various fields and are continually improving their skills.

8. What are your working hours?

Our VAs operate across different time zones, so we can provide assistance based on your preferred schedule. Let us know your needs, and we’ll align you with the right VA.

9. Can I communicate directly with my VA?

Yes! You’ll have direct communication with your assigned VA via email, chat, or video calls, depending on your preference.

10. What happens if I’m not satisfied with my VA?

Your satisfaction is our priority. If your assigned VA isn’t the right fit, we’ll work with you to find a replacement that better suits your needs.